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The Pacific Garage Door Core Values
- Customers should feel as if they’re treated like a friend and find us as the best place to meet their garage door needs.
- Employees should feel like they are family and we are the best company to work for.
- Our community should feel we are a fine example of what a service business should be.
- Vendors should feel Pacific Garage Service is their favorite account.
- Our goal is to be Fast, Fair and Friendly every time, in every situation.
The Pacific Garage Door Approach
- Fast same day service with one hour arrival windows.
- Never any extra charges for late night, weekend or holiday service calls.
- Technicians are experienced, background checked, friendly and prepared to make most repairs onsite on the first visit.
- Company trucks are mobile warehoused with most parts needed for the fastest response times in the industry.
- Technology has been integrated and is continually upgraded to ensure easy communication between customers, technicians and office personnel.
- Transparency throughout the customer experience to create an educated and satisfied customer.
- Warranties include parts and labor. Warranties are fully transferable.
- Clear path provided for customer feedback directly via Google. Our customers control our identity.
